Refund policy
14 days, no questions
Last updated October 14, 2026
If something you bought from us isn't useful to you, you can have your money back. Ask within 14 days of buying and you'll get a full refund. You don't need to give a reason, and you don't need to delete or return anything.
How to ask for a refund
- Write to us through our contact form, using the email address you bought with, or include your order number from your receipt.
- Or contact Paddle, our payment provider, directly at paddle.net using the details on your receipt.
What happens next
Our orders are processed by Paddle.com, who act as the Merchant of Record and handle payments and refunds. Once a refund is approved, Paddle returns the money to the original payment method. It usually appears within 5–10 business days, depending on your bank.
After 14 days
Requests after 14 days are looked at case by case. If something has gone wrong with your order — a charge you don't recognize, a duplicate purchase, or a file you couldn't download — please write to us whenever you notice it.
Your legal rights
This policy is in addition to any rights you have under the consumer law where you live, and does not limit them. Refunds are also subject to Paddle's buyer terms.